Your privacy choices
Manage local data, optional AI providers and information sent to support.
Contact us about your information
Email support@vellorastudio.one with the app name, platform and what you want to access, correct or delete. Describe the request without attaching private source files. Requests concerning data you sent to support go to this address.
Files and data kept on your computer
Many Vellora apps work with local files. We cannot remotely access or delete files that stay on your device. Use the app’s own controls where available, remove exported copies from their chosen folders, or ask support for instructions for your app. Uninstalling does not necessarily remove preferences, histories, models or exports. Preserve files you need first; backups and cloud-synced folders may keep other copies.
Optional external AI providers
For apps that offer a provider you configure, disable that mode or remove its API configuration to stop further requests. Removing a key locally does not erase data already sent. Use that provider’s controls or contact it for deletion of remote data, and consider revoking the key with the provider. Check the app-specific policy before using external AI with personal or confidential files.
Store accounts and purchases
This website has no Vellora user account to delete. Microsoft, Apple and Steam accounts are managed by their respective providers. Store account deletion, purchase records and payment requests must be handled through the provider.
Find the right policy
Choose your app and platform for details of its data handling. Website and support privacy is explained separately.